information operations

Mass hysteria may occur within cohesive groups that share information. The nature of twenty-first century media, coupled with frank information manipulation, may create conditions favorable for mass hysterical reactions.

Some would consider it incredulous to believe that thoughts could possibly be the cause of so much pain and grief in the world. Disappointingly, they are not trying hard enough to solve the problem and fail to recognize that the history of the world is indeed a history of thoughts, shaped by ideas before it is even shaped by events.

When General Abdul Raziq, the Provincial Police Chief of Kandahar Province, was assassinated the effective physiological warfare carried out by the Taliban and their backers in Pakistan prevented a moment in which all Afghans, government officials and the civil populace alike, could have united in their sorrow and grief over losing two national heroes. Instead, people quickly overlooked the damning brutality of the attack, giving credence to the counter claim, and with it, their implicit support to the Taliban.

Once we accept the fundamentally communicative purpose of terrorism, it becomes clear that strategic communication should be the preeminent tool in the counter-terrorism toolbox. The trouble is, the U.S.-led approach to counter-ISIS strategic communication is hamstrung by reliance on a flawed paradigm that I call narrative jamming. The good news is that there is a potential solution and it comes from an unlikely place: recent research on climate change communication.

Recent and extensive developments in technology, media, communications, and culture – such as the advent of social media, 24-hour news coverage, and smart devices – allow populaces to closely monitor domestic and foreign affairs. This “ability to share information in near real time,” is an asset to the Nation and its military. However, these advances have also facilitated the convergence of new vulnerabilities to individual and international security, as seen with the rise of computer hacking over the past decade, as well as with Russia’s attempts to influence the 2016 U.S. presidential election.

Washington ought to study the re-emergence of Russian “active measures” less as a manifestation of newfound strength, more as a long-fostered sense vulnerability on full display.

We face an enemy ideology that crafted and shaped an enduring, effective message, near perfecting dissemination and application to relevant target audiences.

When employed correctly Military Information Support Operations  as a force multiplier enjoys unparalleled capability to shape, and ultimately win, the hearts and minds of the populace.